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 Performance Change


Creating lasting performance change takes more than training.

Why?  Because when it comes to executing strategy and creating profitable agreements, the skills required are counterintuitive.  The right thing to do is often the opposite of what we are naturally inclined to do.  It's easy to slip back into costly bad habits, so reinforcement of new behaviors is critical to long-term success.

That's why BayGroup International implements multi-part initiatives that both build new skills and ensure their ongoing use back on the job.  Projects typically include:

  • Intensive research on the unique strategic challenges faced by your organization and the behavioral "wrong turns" that erode performance.  

  • Engaging, experiential learning activities that build new (and often counterintuitive) skills and the motivation to use them.

  • Process changes and supporting tools to reinforce effective planning for key interactions with customers, suppliers, and fellow employees.

  • Communications from executives that demonstrate their conviction and commitment.

  • Internet-delivered reinforcement of new skills.
     
  • Ongoing coaching from line managers to sustain performance back on the job.
     
  • Fun, exciting, large-group events that reinforce new skills.
     
  • Tracking and reporting of the results achieved for your organization.

This comprehensive, disciplined approach ensures that our clients reach their goals.  It also ensures that your investments in behavior change are repaid many times over.

To see results of the process, click here to read a case study.




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