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Creating lasting performance change takes more than
training.
Why? Because when it comes to executing strategy
and creating profitable agreements, the skills required
are counterintuitive. The right thing to do is
often the opposite of what we are naturally inclined to
do. It's easy to slip back into costly bad habits,
so reinforcement of new behaviors is critical to
long-term success.
That's why BayGroup International implements multi-part
initiatives that both build new skills and ensure their
ongoing use back on the job. Projects typically
include:
- Intensive research on the unique strategic
challenges faced by your organization and the
behavioral "wrong turns" that erode performance.
- Engaging, experiential learning activities that
build new (and often counterintuitive) skills and
the motivation to use them.
- Process changes and supporting tools to
reinforce effective planning for key interactions
with customers, suppliers, and fellow employees.
- Communications from executives that demonstrate
their conviction and commitment.
- Internet-delivered reinforcement of new skills.
- Ongoing coaching from line managers to sustain performance back on the
job.
- Fun, exciting, large-group events that reinforce new skills.
- Tracking and reporting of the results achieved for your organization.
This comprehensive, disciplined approach ensures that
our clients reach their goals. It also ensures
that your investments in behavior change are repaid many
times over.
To see results of the process, click here to read a
case study.
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